Thank you for your interest in Pauline Reese. Have any questions or concerns?
Please fill out the form below and a Pauline Reese representative will get back to you shortly.
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How do I track my order?
If you do not recieve your product within 5-7 days, please contact us throught the form above with order information. We will send directly to you tracking information from the shipping supplier.
How can I contact your couriers?
Once you order your product, there are many options available for shipping. We will be happy to send you shipping information to track your order.
What are your delivery options?
We offer standard and next day air shipping. Please note due to volume of orders, each order takes 24-48 hours to process your order. Standard shipping typically takes 5-7 days. Air shipping typically takes 3-5 days.
Do you provide International delivery?
Please fill out the form above if you want to purchase merchandise and reside outside of the United States. We will be able to quote shipment based on location.
How do I return an item?
If a defective product has been sent, please contact us through the form above and we will discuss returning the product and re-shipping new product to you.
What is your returns policy?
All sales are final due to the limited editions for special events and tours. Unless the product is a defect. If you receive a defective product, we will be happy to replace it. Defective product must be returned to our store for product inspection by the manaufacturer.